Programme Associate

What You’ll Do:

This role will include but not be limited to the following responsibilities:

Consulting & Training

• Assist in the design, development and delivery of Community Business’ consulting and training projects.
• Developing content expertise to build credibility as a subject matter expert.
• Contribute to the implementation of strategy and the preparation of training materials, toolkits, conversation guides, and other consulting products.
• Planning, executing, and supporting launches, media briefings, events, workshops and seminars.
• Support the team in converting clients’ requirements into deliverable content and ensuring learning outcomes are met.
• Collate post-training feedback and contribute to the review process to improve training execution, programme content, participant engagement and delivery methods.

Research & Thought Leadership 

• Project management.
• Collaborating with research team in conducting background research, benchmarking with other markets, proposing ideas, and providing administrative support to research and analysis process.
• Supporting and collaborating on video content creation and management.
• Networking and building relationships with key partners in the field locally, regionally and internationally.

Relationship Management

• Communicate proactively with programme teams and clients to identify cross-selling and up-selling opportunities across CB functions.
• Serve as the first point of contact for new business and client engagements.
• Ensure consistency among teams and make recommendations on the best practice around client relationship management approach.
• Represent the company at exhibitions and conferences.
• Network with companies to promote CBL’s work.

Administration

• Providing administrative support to the team.
• Drafting of newsletters and communications.
• Engaging with and coordination of various parties including clients, other teams, partners, and vendors.
• Updating and maintaining key client databases to ensure relationship tracking.
• Assist in other ad hoc tasks and projects as assigned.

What You Bring:

Basic Requirements

• Passion and familiarity with DE&I especially in the Indian corporate context.
• Good organisational, project and event management skills, with the ability to multi-task and balance multiple projects and different priorities concurrently
• Strong English language & facilitation skills - both written and verbal
• Confidence to communicate and interact with key stakeholders, both internally and externally.
• A good team player who enjoys working in a multicultural working environment.
• Creative-thinking and problem-solving skills.
• Self-motivated, with ability to work independently.
• Open to learning and developing new skills. 
• Proficiency in various tools and platforms for effective online delivery (Zoom, Miro, etc.) as well as usage of software especially Outlook, Word, Excel and PowerPoint.  

Preferred Requirements

• Relevant qualification, certification or courses in DE&I, HR or related fields.
• Experience in public speaking and delivering presentations would be an advantage.
• Experience in DE&I Programs that may include involvement in corporate diversity initiatives, employee networks, or social impact projects.

How to Apply:

Send your CV and cover letter, including your expected salary, to hr@communitybusiness.org. Please note that only shortlisted candidates will be contacted for an interview.

At Community Business, we believe in equal opportunities for all and are committed to fostering a diverse and inclusive work environment. 

Ready to be a driving force for change? Join us in shaping a more inclusive tomorrow —apply today!